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Administration
Feldeluxe was born out of a simple idea: that every business deserves a strong administrative foundation.
Find the Perfect Fit for Your Business’s Needs
Choose from our range of services that cater to your administrative needs.
Specialist Connection
We are always happy to find the best fit for your business
Reporting
Report what you do, to who needs to know
Admin backlog
Get rid of the backlog that is turning into a project
Policy Writing
Set the guidelines and values to set expectations
Getting your admin done.
Take your admin from a different perspective. Getting Feldeluxe to fulfil your admin request will give you more time back to focus on your organisation.
We have over 9 years of experience in administration across multiple sectors such as private/public/charitable sectors and Start-up-specific administration.
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Experienced across sectors
Experienced delivery across public, private, and third sector environments, ensuring work is proportionate, credible, and fit for purpose.
02
Remote working
Remote service delivery that reduces disruption, lowers overheads, and ensures consistent progress, without the need for on-site presence.
03
No task is too small or BIG
Tasks are always scoped in advance for both small, one-off tasks and larger, more complex work, ensuring the right level of time, structure, and attention.
Multiple years of administration support
This gives us the edge and allows us to innovate for a better way to complete the task for longer-lasting results.
A unique insight to your Administrative needs
With experienced administrators in multiple industries ranging from Recruitment, Education, Financial, and Start-up Administration, the skills adapt to your business.
A focus on getting your administration done
One of our core values is “Get It Done” we complete the bulk of the work now, so you don’t have to later. Freeing up your time
We adapt to you
We adapt our administration methods to you. Using our expertise to tailor our approach to your business. Either sorting your email inbox or producing that urgent report to a critical funder.
Our qualified and experienced team
Our team has over ten years of experience in administration support and multiple levels of qualifications representing the skills within administration, such as CIPD, PRINCE2 and Business Administration.
Expert Connections
What have you got to lose? If your task is something that we are unable to complete, then we will connect and introduce you to our network of specialists who would be able to complete your task.
Frequently Asked Questions
Find answers to commonly asked questions about our products and services.
How do I get in contact with you?
There are multiple way to contact us, you can either call or message our WhatsApp on 07562614867, Email info@feldeluxe.com or choose a time to book directly into the calendar.
Is this ongoing support or a one-off service?
Unless agreed there is no repeated administration work. We designed this service open opportunities to give smaller businesses access to expert administration capabilities without the cost of hiring. If you are happy with the service why wouldn’t you.
What types of tasks can you help with?
Tasks include clearing admin backlogs, organising information, updating records or trackers, managing follow-ups, preparing documents, and completing overdue tasks that keep getting pushed back.
Work is always scoped in advance, so you know exactly what’s being handled and what the outcome will be.
Is the work carried out remotely or in-house?
We know that administration can sometimes need a tailored touch and others remote access. We can do either remotely or in-house, it is dependent on the confidentiality, complexity and requirements of the task.
Can you work with my existing systems?
Yes, we can work with your current system. This may require you to do a demonstration and then we will get the task sorted.
If you currently do not have a system or process, our skilled team will be able to fulfil your task by following best practice.,
What payment methods do you accept?
All work is invoiced in advance. Invoices can be paid by credit/debit card or bank transfer, with secure payment handled via Stripe. Your preferred payment method can be selected when you receive the invoice.
How long does it take?
Delivery depends on the scope of the task; clearing an email inbox could take a working day, while processing a CRM transfer could take longer, up to a month. We aim to get this done as soon as possible and will arrange the specifics with you in a free consultation.
What if the task is bigger than expected?
If the task is bigger, it can be for multiple reasons, the backlog could have complicated or sensitive items to deal with that could take extra time or while fulfilling the task more items are found.
We prepare for this in many ways:
Firstly, allocating extra time as a contingency to ensure the task is completed no cost to you.
Secondly, we are actively communicating with you throughout the whole process, outlining progress and realistic predictions for when it should and would be done by.
Thirdly, we may go to rescope the task, which can be more transparent on skill, size and deliverables.
What if the admin requires a licence to process?
We understand that some administration requires licences, memberships or accreditations. If we do not have the requirements, we will contact someone who does to get in touch with you and ensure the request gets fulfilled. Such as accountants, solicitors, insurance brokers and trade licenses.
How is confidentiality handled?
Confidentiality is taken seriously and handled in line with UK GDPR principles and public-sector standards. Information is only accessed where needed, used for agreed purposes, and kept secure at all times. Care is taken to minimise what’s accessed and how long it’s held. Every engagement includes the option of a Non-Disclosure Agreement (NDA), so confidentiality expectations are clear before any work starts.
